APPCRASH error on export

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dhphoto
Posts: 2
Joined: 2011-08-24T14:16:16-07:00
Authentication code: 8675308

APPCRASH error on export

Post by dhphoto »

I'm experiencing recurring errors when I try to export more than half a dozen images from Lightroom at once. I'm using only simple Mogrify functions - adding a border and a watermark, and need to export over 1000 images on a regular basis. I cannot resort to doing this 4 or 5 images at a time!

Looking at previous posts, others have experienced similar errors, but seemingly on more complex exports.

The error alert advises that the issue is on a txt file on the desktop, however this file is blank. The alert gives me the following info:

Problem signature:
Problem Event Name: APPCRASH
Application Name: mogrify.exe
Application Version: 4.0.1.0
Application Timestamp: 4e52f3e8
Fault Module Name: CORE_RL_magick_.dll
Fault Module Version: 4.0.1.0
Fault Module Timestamp: 4e52f1b4
Exception Code: c0000005
Exception Offset: 00105b4e
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 2057
Additional Information 1: bc9d
Additional Information 2: 8b65f71b7628f3d47048baa721edae1d
Additional Information 3: a3c5
Additional Information 4: c091d40f56acab040a0a4a2d5ae55031

I'm running LRv2.6 on Vista and have only just installed (and donated!) yesterday, so should be on the latest version.

Please advise as a matter of urgency - I'll be up all night exporting now, so if any quick fixes are available, I'd appreciate your help!

DH
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fmw42
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Joined: 2007-07-02T17:14:51-07:00
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Location: Sunnyvale, California, USA

Re: APPCRASH error on export

Post by fmw42 »

You could just run mogrify from IM command line (from a terminal) and ignore LR2. Or at least give that a test. It is hard to know if this is a LR2 issue or an IM issue.

see http://www.imagemagick.org/Usage/basics/#mogrify


You don't say what version of IM is being used? Does LR2 actually use IM or some borrowed code?
dhphoto
Posts: 2
Joined: 2011-08-24T14:16:16-07:00
Authentication code: 8675308

Re: APPCRASH error on export

Post by dhphoto »

Sorry, You'll have to treat me as a totall novice here...
I've installed IM 6.7.1 Q16, and LR/Mogrify2 to enable me to watermark on export from Lightroom (using a PC), but it is the ImageMagick that is sending the crash alerts.

I am no way advanced enough to even follow the code in your link sent to me, I do not want anything impacting on the quality of my files as your document states, but I understood that I needed the IM software to enable Mogrify to operate on a PC thus allowing me to use Lightroom as I normally do whilst adding the watermarking to the new outputted image..
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fmw42
Posts: 25562
Joined: 2007-07-02T17:14:51-07:00
Authentication code: 1152
Location: Sunnyvale, California, USA

Re: APPCRASH error on export

Post by fmw42 »

There is no problem with quality whether you use mogrify from IM or LR. All I am saying is that try using mogrify from the command line of IM and see if it works. If that is the case then the problem is with LR and its interface to IM. The mogrify command is not very hard.
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