Search found 3 matches

by MV-jb
2019-02-27T10:57:07-07:00
Forum: Users
Topic: Identifying and converting a PDF causes delegate to stall
Replies: 4
Views: 3565

Re: Identifying and converting a PDF causes delegate to stall

I tried removing the resize and the profile options and it didn't work, but followed a different lead that I had ignored earlier. In the debug logs, this appears... 2019-02-27T09:45:14-08:00 0:01.641 1.547u 6.9.3 Configure convert.exe[13764]: nt-base.c/NTLocateGhostscript/1127/Configure Ghostscript ...
by MV-jb
2019-02-26T18:25:13-07:00
Forum: Users
Topic: Identifying and converting a PDF causes delegate to stall
Replies: 4
Views: 3565

Re: Identifying and converting a PDF causes delegate to stall

I'm afraid I won't be able to provide the PDF file. As counterproductive as it sounds, it belongs to a client and it's subject to privacy law, so the best I can do is provide debug logs. All I can say for sure though is that the PDF was a slide conversion from a PPTX file from Office 365. I can see ...
by MV-jb
2019-02-26T16:39:25-07:00
Forum: Users
Topic: Identifying and converting a PDF causes delegate to stall
Replies: 4
Views: 3565

Identifying and converting a PDF causes delegate to stall

Long-time user, first-time poster. I was unable to find a solution to my problem here, so here to create a topic. We use Windows ImageMagick 6.9.3-8 Q16 x64 to create thumbnails out of the first page of PDFs, and we do so by using x64 GhostScript 9.06 as a delegate, which we configured in the delega...